by Trisha Daho | Apr 27, 2017 | Branding, Customer service, Strategy
Nobody’s perfect, right? Yep, nobody. But when you’ve had a week like United had last week, you have to take a good long look in the mirror and decide what you really stand for…as a company. In today’s reality of the constant state of video, social...
by Trisha Daho | Apr 27, 2017 | Best Practices, Leadership, Strategy
If you are a leader: A CEO, a CMO, a CFO, if you manage employees of any sort, if you coach a baseball team, if you lead a food pantry, whatever it is, I have some news for you: Everyone is watching your every move. That might disturb you a bit....
by Trisha Daho | Mar 27, 2017 | Best Practices, Leadership, Strategy, Uncategorized
We all know one. That person who is negative no matter what happens. She gets a 20% raise and still thinks she was robbed. He gets a promotion and finds something wrong with the announcement about it. She never gives the boss a break. He...