by Trisha Daho | Apr 27, 2017 | Branding, Customer service, Strategy
Nobody’s perfect, right? Yep, nobody. But when you’ve had a week like United had last week, you have to take a good long look in the mirror and decide what you really stand for…as a company. In today’s reality of the constant state of video, social...
by Trisha Daho | Mar 27, 2017 | Best Practices, Leadership, Strategy, Uncategorized
We all know one. That person who is negative no matter what happens. She gets a 20% raise and still thinks she was robbed. He gets a promotion and finds something wrong with the announcement about it. She never gives the boss a break. He...
by Trisha Squires | Dec 2, 2016 | Best Practices
One of the things I have learned over my career is the importance of learning agility. You can always learn something from any book you read, seminar you attend or experience you have. Even things that may not appear on the surface to be related to your business...
by Trisha Squires | May 20, 2016 | Best Practices
When I meet with clients, potential clients and colleagues every week, I say this sentence at least half a dozen times: It is easier to run a million dollar company than it is to run a $50,000 company. To run a million dollar company, you already have an important...
by Trisha Squires | Mar 30, 2016 | Best Practices, Networking
I’ve been doing a lot of meetings and events lately, ones where I am the host. And I’ve noticed that lots of people cancel last minute, or just don’t show up. I’m talking about PROFESSIONAL people, people who ARE their brand, who need to network and meet other...